Many thanks Logan for our annual boiler service today. Prompt, efficient, as always. You give knowledgeable, honest and professional advice in a friendly and down to earth way.Gill, Google review
Ex-Royal Marine. 145 five-star reviews. Prices up front.
Logan spent sixteen years fixing boilers for British Gas, then five on his own. Servicing, repairs and new boilers across Wiltshire, Bath and Somerset.
Featured on BBC News: Wiltshire tradespeople celebrated in wood print exhibition
What I do, and what it costs
Standard charges cover labour. Parts and consumables are always quoted before anything is fitted. All prices are plus VAT.
Servicing
Gas boiler service Annual£100+ VAT
A full boiler and system service to the manufacturer's requirements, including combustion and safety checks. Keeps the boiler safe and efficient, and keeps your warranty valid. Seals and consumables are extra if they're needed.
LPG boiler service£100+ VAT
Full boiler and system service to the manufacturer's requirements, for LPG-fired boilers.
Oil boiler service OFTEC registered£160+ VAT
The same full service for oil-fired boilers, with burner, nozzle and combustion checks included. I'm OFTEC registered for oil boiler and burner work.
Back boiler and fire service£100+ VAT
Full strip and clean of the heating appliance and fire front.
Gas fire service£60+ VAT
Gas fire serviced to the manufacturer's requirements. Labour only; consumables charged as required.
Gas cooker service£50+ VAT
Gas cooker serviced to the manufacturer's requirements. Labour only; consumables charged as required.
Safety checks and landlords
Landlord's gas safety certificate CP12£30+ VAT
Landlord's certificate and gas tightness test, the annual legal requirement for rental properties. Each appliance is added to the price, as either a safety check or a full service.
Gas appliance safety check£50+ VAT
Checks the appliance operates safely and is installed correctly, with any further work quoted before it's done. This is an annual safety inspection, not a full service.
Repairs and new boilers
Breakdown diagnostic visit Fault-finding£95+ VAT
I come out, find the fault and tell you what it needs. After twenty years of breakdown work there aren't many faults I haven't seen. The charge covers the visit and the first hour's labour; parts and any further time are extra.
Labour£75+ VAT / hour
For repairs and anything beyond the standard charges above. How long depends on the job. I'll tell you before I start.
Heat loss survey Before a new boiler£250+ VAT
Worth doing before a new boiler goes in. I survey the house (walls, windows, ceilings, floors) and work out what heating output it actually needs, so you get the right size boiler rather than one that's too big or too small. The £250 comes off your installation invoice if the install goes ahead with us.
Boiler installation Gas, LPG and oilQuoted
Replacement and new boilers, sized properly for your home, with straight advice on what you actually need, not the most expensive box on the van. I'm OFTEC registered for oil installations too, including oil tanks and supply.
I'm Gas Safe registered for both domestic and commercial work, so shops, cafés, offices and rental properties are welcome alongside homes. Got central heating trouble that isn't on the list? Cold radiators, pressure drops, noisy pipes: message us and describe it, and chances are we can sort it.
Who turns up
I set up Smiths Heating Solutions in 2021. Five years later we've got 145 five-star reviews on Google, 10/10 on Checkatrade, and most of our work comes through word of mouth: people who have us back each year and pass our name on to family and neighbours.
Before that I spent five years in the Royal Marines, then sixteen years with British Gas as a service and breakdown engineer, the one sent round when a boiler had died and the house was cold. Now it's just the two of us. My wife Becky runs the diary and the messages around her accountancy work, and I quote the jobs and do them. Whoever you deal with, it's one of us.
"No-nonsense, open and honest workmanship" is on the van because it's how I work.
- 2021 Smiths Heating Solutions Ltd founded. Five years trading.
- 145 five-star Google reviews, 5.0 overall
- 10/10 on Checkatrade, from 28 reviews
- 16 years British Gas service and breakdown
- 5 years Royal Marines
- 1 BBC News feature, Wiltshire tradespeople
- Every job done properly, explained in plain English, and certificated
Recent jobs



Where I work
- Westbury
- Trowbridge
- Warminster
- Frome
- Bradford-on-Avon
- Melksham
- Devizes
- Bath
Based in Westbury, covering the villages in between and across West Wiltshire, Bath and into Somerset. Not sure if we cover you? Ask. If we can't get to you, we'll tell you straight away.
What customers say
Logan came at fairly short notice to diagnose our faulty heating system. He was personable and professional. He explained what he was doing as he went with no BS and was gone within the first hour with our heating back up and running.Bruce, Google review
Would highly recommend Logan. He has done a top job fitting our new boiler and flushing out the radiators in our new house! Great professional service from Logan!Alex, Google review
Excellent service from Logan, thanks for doing our gas safety certificate this week. We've used you before and you have always turned up when expected and fixed any issues. Reliable, friendly and expert in his field.Tracey, Google review
First class service! Logan is most professional and thorough. Oil boiler serviced and also sorted a long standing underfloor heating problem. Immediate communication and prompt service. Thoroughly recommend.Sue, Google review
Installation of a new Rangemaster range cooker, including conversion to LPG. Logan was brilliant in every way and I will have no hesitation whatsoever in using his services again. He has saved our Christmas Dinner 2022!Fiona, Google review
Boiler playing up? Get in touch
We're a family business, just the two of us. Becky, Logan's wife, looks after the diary and the messages around her accountancy work, so replies can take a few hours, but you will hear back. Logan is on the tools, so if you ring, leave a voicemail and we'll call you back.
- Email admin@smithsheatingsolutions.com
- Phone 07463 075768
- Based in Westbury, Wiltshire
Becky posts recent jobs and availability there, and you can message us from the page too.
Verify on the Gas Safe Register
View our OFTEC registration
Registered in England and Wales. Company No. 13344878